MPost, Kenya’s Virtual Post Box

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The Postal Corporation of Kenya (PCK) is set on improving its services and delivering superior communication solutions to its customers, they recently launched a convenience service- named MPost- which enables people to access post and mail services through their mobile phones.

MPost, also known as Posta Mkononi, enables clients to have a mobile postal address and get notifications when mail is received at the post office of their choice. It is also linked to the physical box if one opts to have this activated, meaning the client will then have to pick the letter or parcel from the 600 PCK outlets in Kenya.
To register to use the service, users need to SMS “mpost” to 40777 and then follows the subsequent prompts. The annual registration fee is only Kshs 300.

According to Communications Authority of Kenya’s (CA) current stats, the number of letters sent locally experienced a substantial growth of 35.6 per cent to reach 17.6 million during the quarter up from 12.9 million letters sent during the preceding quarter. Courier items sent too increased remarkably by 46.1 per cent to stand at 445,836 during the quarter up from 305,248 items sent during the previous quarter.
The innovative postal service enables users to track mail from their mobile phones and get timely notifications once mail is received. Users also have the option to get their mail delivered to a preferred location using Posta Dispatch or EMS services.

It is also linked to the physical box if one opts to have this activated, which gives the user an option of picking up the letter or parcel from the 600 PCK outlets in Kenya.

Since this is a mobile based service, the element of communal sharing of boxes is eliminated hence enhancing the security of your mail and maintain­ing your privacy. MPOST can also be used for parcels, the sender then needs to indicate their telephone number-postal code.

The government is set to roll-out a national addressing systems across the country which will also serve as a new revenue stream for the corporation.
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